All orders are processed and dispatched within 1 business day of payment confirmation (Monday–Friday, excluding UK public holidays). Orders placed on weekends or bank holidays are processed on the next business day.
You'll receive an email confirmation with tracking information as soon as your order has been dispatched.
| Method | Estimated Time | Cost |
|---|---|---|
| Standard Tracked | 2–3 business days | £3.99 (Free over £50) |
| Express Tracked | Next business day | £7.99 |
Delivery times are estimates and not guaranteed. During busy periods (e.g. Christmas) times may be slightly longer.
Free standard UK shipping is automatically applied to all orders of £50 or more. The free shipping threshold is based on your order subtotal after any discounts are applied.
Once your order has been dispatched, you'll receive a tracking link via email. You can use this link to monitor your delivery in real time.
If you have an account with us, you can also track your order from your account dashboard at any time.
We currently ship within the United Kingdom only. We're working on expanding international shipping and will announce this via our newsletter. Sign up to be the first to know.
If your order hasn't arrived within 5 business days of dispatch, please contact us. We'll investigate and either locate the parcel or send a replacement — whichever resolves things fastest for you.
ZYNQ is not responsible for delays caused by the carrier, severe weather events, or circumstances outside our control. However, we'll always do our best to help.
Questions about your delivery? Get in touch — we reply within one business day.