Privacy Policy

Last updated: January 2026

1. Who We Are

ZYNQ ("we", "us", "our") is an online retailer of premium tech accessories. We are responsible for your personal data as described in this policy. Contact us at hello@zynq.store.

2. What Data We Collect

  • Name, email address, and delivery address when you place an order
  • Payment information (processed securely by Stripe — we never store card numbers)
  • Order history and preferences if you create an account
  • Email address if you sign up to our newsletter
  • Technical data such as browser type and IP address via cookies

3. How We Use Your Data

  • To process and fulfil your orders
  • To send order confirmations, shipping updates, and receipts
  • To send marketing emails if you've opted in (you can unsubscribe at any time)
  • To improve our website and customer experience
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of contract performance (to fulfil your order), legitimate interests (to improve our services), consent (for marketing emails), and legal obligation (for tax and fraud prevention).

5. Sharing Your Data

We share your data with: our payment processor (Stripe), our shipping carriers (for delivery), and our email platform (for order notifications). We do not sell your data to third parties.

6. How Long We Keep Your Data

Order data is retained for 7 years for tax and legal compliance. Account data is retained until you delete your account. Newsletter data is retained until you unsubscribe.

7. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or export your personal data. You can also object to processing or withdraw consent at any time. Email hello@zynq.store to exercise any of these rights.

8. Cookies

We use essential cookies to keep your cart working and remember your login. We use analytics cookies to understand how people use our site. You can manage your cookie preferences at any time.

9. Contact

For privacy-related questions, email hello@zynq.store. You also have the right to lodge a complaint with the ICO (ico.org.uk).